We are in the people business, and our people are our greatest asset – we know it and we build on it. Reflecting our commitment to offering premium customer experience solutions, we strive to provide professionals with the latest skills and knowledge in Customer Experience. Through e-learning, certifications, career developments and targeted trainings, we prepare our consultants for delivering on brand promise and meeting clients’ demands to the fullest.

Our Certified Outsourcing Specialists can receive training in: Communication Skills, Basic & Advanced Sales Skills, Customer Experience Programme, Leadership Programme, as well as a wide variety of soft skills and personal development programmes. The material has been designed using advanced learning methodologies, including Neuro-Linguistic Programming (NLP), Accelerated Learning (AL), and Transactional Analysis (TA).